Terms of service

Please read the following important terms and conditions before you subscribe to our subscription service. If you do not agree with any of these terms and conditions, you will not be able to subscribe to our service. By subscribing to our service, you agree to be bound by these terms and conditions.

Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that you have a 14 day right to change your mind and get a full refund on your subscription. However, you do not have this right to cancel once you have downloaded or streamed any content provided you have been told this and have acknowledged this.

The Consumer Rights Act 2015 says that your subscription must be as described, fit for purpose and of satisfactory quality.

If you experience any faults with your subscription, we will try to fix any faults for you.

If the fault can’t be fixed, or if it hasn’t been fixed within a reasonable time and without significant inconvenience, you can get some, or all of your money back.

This is a summary of some of your key rights. For detailed information, contact Citizens Advice by visiting Citizens advice or calling their Consumer Helpline on 0808 223 1133

The information in this summary box summarises some of your key rights. It is not intended to replace the contract below which you should read carefully.

Introduction

This contract sets out:

• your legal rights and responsibilities;
• our legal rights and responsibilities; and
• certain key information required by law.

In this contract:

• ‘We’, ‘us’ or ‘our’ means Walk with Jesus Ltd trading as Bible Mood; and
• ‘You’ or ‘your’ means the person subscribing to our service.

If you don’t understand any of this contract and want to talk to us about it, please contact us by email on info@walkwithjesus.life

Who we are

We are Walk with Jesus Ltd a company registered in England and Wales with company registration number 12572762 and with its registered office at 6 Lapwing Grove, Farington Moss, PR266AR, Leyland trading as Bible Mood.

Our service

The Bible Mood app takes you for a journey through your every day feelings by supporting you with the word of God.

If you subscribe to our premium plan you agree to be legally bound by this contract.

This contract is only available in English. No other languages will apply to this contract.

The details of this contract will not be filed with any relevant authority by us.

Information we give you

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that we must give you certain key information before a legally binding contract between you and us is made. This key information is set out in this contract.

The key information we give you by law forms part of this contract (as though it is set out in full here).

If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.

Subscribing to our premium plan service

Below, we set out how a legally binding contract between you and us is made.

You place an order to subscribe to our premium plan by clicking "Start free trial" on the welcome page of the app. This page contains the details of your subscription including what you will be charged, terms, and an information on a free trial. Please read and check these details carefully before placing your order to subscribe. Before you place your order you must check that the hardware and software requirements of your computer or device mean that you can access and enjoy the content and features on offer in our subscription.

When you place your order to subscribe at the end of the online purchase process (e.g. when you click on the "Start free trial" button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order to subscribe has been accepted.

We may contact you to say that we do not accept your subscription order. This is typically for the following reasons:

• some or all of the content and features offered in the subscription are unavailable;
• we cannot authorise your payment;
• you are not allowed to subscribe to our service;
• we are not allowed to let you subscribe to our service; or
• there has been a mistake on the pricing or description of the subscription.

We will only accept your order when we email you to confirm this. At this point:

• a legally binding contract will be in place between you and us; and
• you subscription will commence automatically.

If you are under the age of 18 you are not allowed to subscribe to our service.

Our promises about your subscription

The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’), for example, that our subscription service:

• is of satisfactory quality;
• is fit for purpose; and
• matches its description.

We must provide you a subscription service that complies with your legal rights.

When we supply our subscription service:

• we will use all reasonable efforts to ensure that it is free from defects, viruses and other malicious content;
• we do not promise that it is compatible with any third party software or equipment; and
• you acknowledge that there may be minor errors or bugs in it.

Some of the content and features of our subscription may stream or download automatically onto your computer or device. Please do not access our subscription service using the data plan on your mobile phone if you are concerned about the costs of this as using too much data might mean that you exceed your data limit on your mobile phone and you could face paying more than you were expecting, particularly if you are using your mobile phone abroad.

How long a subscription with us lasts

Your subscription will continue on a month by month recurring basis until you cancel it. You may cancel your subscription at any time and it will end after the month you have just paid for. If you do decide to cancel, you will not be entitled to any refunds for any charges already paid but you will continue to have access for the month you have paid for.

Unless your subscription is cancelled in accordance with the ‘Our rights to suspend and terminate your access to your subscription’ section below, we may cancel your subscription at the end of any month you have paid for by letting you know by email at least a week before the end of that month. If we decide to cancel your subscription under this paragraph, you will not be entitled to any refunds for any charges already paid but you will continue to have access for the month you have paid for.

Free trial

Your subscription may start with a free trial. The duration of the free trial will be 7 days.

Not everyone will be eligible for a free trial. It is our decision as to who is eligible for a free trial. We may revoke your free trial if we determine that you are not eligible for a free trial.

You may cancel your subscription at any time up to the end of the free trial period. If you do not cancel your subscription within the free trial period, you will be charged in accordance with the ‘Payment’ section below and your subscription will continue month by month in accordance with the ‘How long a subscription with us lasts’ section above.

Permission to use the content and features of your subscription

When you subscribe to access the content and features of your subscription (even if any content or features are downloaded to your device), you will not own any of the content or features. Instead we give you permission to use it (also known as a ‘licence’) for the purpose of you using and enjoying the content and features according to this contract.

Your subscription:

• is personal to you. You may not share you login details with anyone else;
• is only guaranteed for use in the United Kingdom. You can access the content and features from outside the United Kingdom but we provide no guarantees that our subscription services comply with the laws and regulations of the country you access your subscription from;
• may only be accessed on 1 device.

The content and features of your subscription:

• are non-exclusive to you. We will supply the same or similar content and features to other users;
• may not be:
  • copied by you;
  • changed by you (which means, in particular, that you are not allowed to adapt, reverse-engineer or decompile it, or try to extract the source code from it, except where any of this is allowed by law);
  • combined or merged with, or used in, any other computer program;
  • distributed or sold by you to any third party;
• only includes:
  • updates;
  • upgrades;
  • new releases;
  • new versions;
  • when you continue to subscribe to our subscription service; and
• contains information which is owned by us or third parties or both. You must not conceal, change or remove any markings which show who owns this information, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings.

Changes to the content and features of our subscription

We may change the content and features of your subscription. This will generally mean adding new services and features but occasionally it will mean removing certain services and features where we are no longer able to provide them.

We may change the services and features offered as part of your subscription at any time and without notice as long as the changes are minor and don’t materially disadvantage you.

Where we need to make significant changes, we will aim to provide you with 30 days’ notice by email or notification service of the change which will give you the opportunity to request the cancellation of your subscription if you do not agree to the changes. The changes will be made after the expiry of the notice period. If you don’t cancel your subscription within the notice period after having received notice from us of the change, we’ll take that as acceptance of the change.

It may not be possible to provide you with this notice where the content is owned by a third party and they request the change or where we need to make the change for security reasons or legal or regulatory reasons. Where this is the case, we will try and give you as much notice as possible but cannot guarantee that we will be able to provide you with advance notice of the change. If you are dissatisfied with such a change, please get in touch with us.

How much our subscription costs

The price of our subscription will be provided to you on the app screen. We may charge different prices for subscriptions which offer different features and different levels of content access.

The price of the digital content:

• is in the currency equivalent to the country your iTunes account is set to;

Changing the price of your subscription

We may increase the price of our subscription by emailing you at least 30 days before any price increase is due to take place. Upon receiving this email, you will be able to tell us that you do not agree to the price increase and, where you do so, your subscription will be cancelled at the end of the month you have paid for without being charged the increased price.

Where you tell us that you agree with the price change or do not tell us that you disagree with the price change, the price will be increased for your next month’s payment and will be charged in accordance with the Payment section below.

Payment

Your first subscription payment will be taken as soon as you are granted access to your subscription service. You will then be charged automatically and without notice each month for access to your subscription until your subscription is cancelled by you or cancelled, terminated or suspended by us.

Problems with your subscription

You shouldn’t have any problems with your subscription but if you do please contact us using the contact details at the top of this page.

To avoid issues with your subscription, you must:

• install any fixes, updates, upgrades, new releases and new versions of the subscription service and any third party tools that are needed to use and access the service as soon as reasonably possible after we or the third party provider tells you that they are available to be downloaded or installed; and

Our rights to suspend and terminate your access to your subscription

We may suspend your access to your subscription at any time if we consider that you have broken in a serious way this contract. We will give you a reasonable opportunity to put right what has happened. If this is not possible or you are unwilling to do this, we may permanently terminate your access to our service and permanently delete any account you have with us.

If access to your subscription is suspended or terminated in the above circumstances, you will not be entitled to a refund.

Your privacy and personal information

Our Privacy Policy is available here

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

Security

You are responsible for the security and proper use of your login details including your password. If you know or suspect that you login details have been compromised, you must tell us immediately and you should change your details as soon as possible. We may suspend your access to your subscription if we believe that your account has been compromised or there has been a security breach.

End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

Limit on our responsibility to you

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

• losses that:
  • were not foreseeable to you and us when the contract was formed;
  • that were not caused by any breach on our part;
• business losses; and
• losses to non-consumers.

Disputes

We will try to resolve any disputes with you quickly and efficiently.

If you are unhappy with:

• your subscription;
• our service to you; or
• any other matter,

please contact us as soon as possible.

If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:

• let you know that we cannot settle the dispute with you; and
• give you certain information required by law about our alternative dispute resolution provider.

If you want to take court proceedings, the relevant courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.

The laws of England and Wales will apply to this contract.

Key details about this contract

We may transfer any of our rights under this contract to a company which acquires an interest in our company or which is a subsidiary company or part of the same corporate group. You may only transfer your rights or your obligations under this contract to another person if we agree in writing in advance.

If you do not comply with this contract and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have and we can still enforce our rights later.

If it turns out that any term of this contract is not enforceable for any reason, this will not affect any of the other terms.

No one other than a party to this contract has any right to enforce any term of this contract.

Changes to these terms and conditions

We may change these terms and conditions at any time by updating this web page as long as the changes are minor and don’t materially disadvantage you or where the change is required to meet our regulatory requirements or to reflect changes in the law.

Where we need to make any other changes to our terms, we will provide you with 30 days’ notice by email of the change which will give you the opportunity to request the cancellation of your subscription if you do not agree to the changes. The changes will be made after the expiry of the notice period. If you don’t cancel your subscription within the notice period after having received notice from us of the change, we’ll take that as acceptance of the change.